Terms & Conditions

Delivery

Items in stock will usually be dispatched the following day, but please allow 3 - 7 days for delivery.

We use Royal Mail standard delivery.

The cost of postage is £4.95 per order.

We have weekly deliveries to schools during term-time, or customers can place their order online and collect the items at the store in person.

If your item is not in stock, we will order it for you. You will be informed of this by email.

If your order is urgent, please phone or email to check stock availability

 

Returns

If you are not completely satisfied with your purchase, we will be happy to refund or exchange.

Should you wish to return or exchange any items, please phone or email us for assistance.

There is a form to be completed in the returns section, which can be found at the bottom of the home page. This will provide a RMA number, which is needed for all returns.

Returns must be made within 21days of receipt. The item(s) must be in the original packaging, unworn and undamaged.

The customer is responsible for the cost of return postage, so please ensure you obtain proof of posting. Items can also be returned to the store in person.

Please be aware that items delivered to the school must be returned to the store, rather than the school.

 

Secure Payments

Thomas Schoolwear offers secure online transactions using PayPal. Financial information (bank account details/card no.) is securely stored and encrypted on their servers. No financial information is shared with us or exposed online or in public.

 

Information About The Website

We endeavour to ensure that the information on the website is accurate at all times. However, we cannot be held liable if errors are made and an item is incorrectly priced.

VAT is applied to all orders where applicable.

All goods are subject to availability.

Colours of certain items may not be available at time of purchase.

 

 

Accepted Payment
Thomas Schoolwear © 2017: Developed by littlebluefish